Your story starts here

Buying a new home marks the start of an exciting new chapter of your life. We believe this process should be enjoyed, which is why our team always goes the extra mile to protect your experience and keep things running smoothly.

How we support Our commitment

Three key stages of buying your new home

No task is too small for our experts, who will use their creativity, knowledge, years of experience and great teamwork to support you through the three stages of buying your home:

The Purchase

The purchase

Your sales consultant will guide you through the purchase of your new home and provide information to make the process straightforward. Following exchange of contracts, our sales team will introduce you to your dedicated customer care manager, who will support you with legal completion and moving in.


Moving day

Before moving day, your customer care manager will arrange a home demonstration and set up your digital home manual. This will show you everything you need to know, so you can get the most out of your home from the day you pick up the keys.

Moving Day
Settling In

Settling in

With the legal procedures complete, you’ll settle into your new home safe in the knowledge that it’s covered by a 10-year NHBC Buildmark Warranty.

Be safe in the knowledge that your home is covered by a 10-year NHBC Buildmark Warranty

Customer Experience Full View

Our commitment to you

We understand the complexities of buying a new home and we are committed to honouring our responsibilities.

Fair Treatment Fair treatment

Treated fairly throughout the home buying process

Good Service Good service

You will know what service levels to expect

Reliable Information Reliable information

Given reliable information upon which to make your decisions

Dispute Resolution Dispute resolution

Access speedy dispute resolution arrangements if you’re dissatisfied

Find your dream home

Whether you’re living solo or with your family, are currently renting or selling a home, we have new build apartments to suit you.

Find your home